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North Shore

Partners in Care Initiative


Phase 1

Improved access to specialty consults through an expedited screening process with the implementation of an ortho advice line, centralized referral system ensuring appropriate imaging with right specialist receiving the consult (i.e., subspecialty), and referral acknowledgements.

Phase 2

Spread orthopedic referral process and use of ortho advice line to coastal region, and develop patient education materials.

Mental Health

Establishment of  non-urgent, rapid access to psychiatric consults in partnership with Vancouver Coastal Health; referral pathways.


Improve access to gastroenterology, reduce the number of inappropriate referrals and improve communications between family physicians and gastroenterologists. 


Transitions in Care Initiative


This project aims to improve communication between hospitalists and community family physicians to benefit patients admitted and discharged from acute care including:

  • Ensuring a more accurate identification of a patient's family physician
  • Conducing medication reviews and reconciliation
  • Improving linkages between physicans, home and community care upon discharge